Privacy policy

Join Momentum ("we," "our," "us") is committed to protecting the privacy and personal data of our users, customers, and associates. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, including but not limited to our website, mobile applications, programs, and related services (collectively, the "Services").


By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Services.

Our Terms and Conditions were last updated on 11 December 2024.

Please read them carefully before using our service.

1. Information We Collect

We may collect and process the following categories of personal data:

1.1 Information You Provide Directly

  • Account Registration: Name, email address, phone number, date of birth, mailing address, username, and password.
  • Program Participation: Educational background, employment history, certifications, preferences, and other information necessary for enrollment.
  • Payment Information: Billing address and payment details when you make purchases.
  • Communications: Feedback, survey responses, support requests, and other communications with us.

1.2 Information We Collect Automatically

  • Usage Data: IP address, browser type, device information, operating system, access times, and pages viewed.
  • Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies to improve user experience and analyze usage.

1.3 Information from Third Parties

  • Social media platforms, payment processors, and marketing partners may share information about you, in accordance with their privacy policies.

2. How We Use Your Information

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  • Service Delivery: To provide, operate, and improve our Services, including personalizing content and offering tailored recommendations.
  • Account Management: To create and maintain user accounts.
  • Program Support: To process enrollments, provide mentorship, and assess program outcomes.
  • Marketing and Communications: To send newsletters, promotional materials, and updates about new features or services, subject to your preferences.
  • Analytics and Research: To analyze trends, monitor usage, and improve our Services.
  • Compliance and Security: To ensure compliance with legal obligations, prevent fraud, and enhance security.

3. Sharing Your Information

We may share your information with the following entities:

  • Service Providers: Vendors, consultants, and partners who assist in delivering our Services.
  • Affiliates and Subsidiaries: Entities within our corporate group.
  • Legal Authorities: When required by law, subpoena, or to protect our rights, safety, and property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.


4. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal and contractual restrictions.
  • Objection: Object to certain data processing practices.
  • Data Portability: Request transfer of your data to another service provider.
  • Marketing Opt-Out: Unsubscribe from marketing communications using the link provided in our emails.

To exercise your rights, contact us at hello@joinmomentum.co.uk


5. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Data Security

We implement technical, administrative, and physical security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure.

7. International Data Transfers

Your information may be transferred to and processed in countries outside of your own. We ensure such transfers comply with applicable laws, including data protection regulations.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, monitor website performance, and deliver targeted advertisements. You can control cookies through your browser settings.

9. Third-Party Links

Our Services may include links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of these third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The "Effective Date" at the top indicates when changes were last made. Your continued use of our Services after changes signifies acceptance of the updated terms.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Join Momentum Limited, 20-22 Wenlock Street, London, N1 7GU

Company Registration Number: 14543849

hello@joinmomentum.co.uk